Agenda
| Module | Ministry Section | Hours |
| Introduction to security | Introduction to security | 2 |
| PSISA & Regulations | PSISA & Regulations | 2 |
| Basic Security Procedures | Basic Security Procedures | 3 |
| Report Writing | Report Writing | 2 |
| Health & Safety & WHMIS | Health & Safety & WHMIS | 1 |
| Emergency Response Preparation | Emergency Response Preparation | 4 |
| Canadian Legal System | Canadian Legal System | 3 |
| Legal Authorities | Legal Authorities | 7.5 |
| Effective Communications | Effective Communications | 4 |
| Sensitivity Training | Sensitivity Training | 3 |
| Use of Force Theory | Use of Force Theory | 2 |
| Emergency First Aid (overview) | Emergency First Aid – CPR Level C | |
| Emergency First Aid- CPR Level C | Emergency First Aid – CPR Level C | 6.5 |
The content covered in this comprehensive training program aims to equip Security Guards with a solid foundation for effectively handling their diverse on-the-job responsibilities. These responsibilities often involve upholding rules and regulations while ensuring the safety and security of the premises and individuals within their care.
One of the key focal points of this training is to emphasize the establishment of positive public relations. Security Guards are often the first point of contact for visitors, tenants, and employees, and they play a crucial role in creating a welcoming and safe environment. Through effective communication and friendly demeanor, Security Guards can build trust and confidence among those they interact with on a daily basis.
Another crucial aspect emphasized in the training is a clear understanding of the boundaries of legal authority and the appropriate use of force. Security Guards need to be well-versed in the laws and regulations governing their jurisdiction and have a working knowledge of the powers granted to them. It is imperative for Security Guards to exercise restraint and utilize force only when absolutely necessary and in accordance with the law.
Beyond these fundamental concepts, the training delves into various practical skills and techniques that Security Guards must possess. These skills include but are not limited to:
- Effective patrolling techniques to detect and prevent unauthorized access or suspicious activities.
- Proper handling and operation of security equipment such as surveillance cameras, alarms, and access control systems.
- Proficient report writing skills to accurately document incidents, observations, and any necessary follow-up actions.
- Emergency response procedures to handle crises such as fires, medical emergencies, or security breaches.
- Conflict resolution and de-escalation techniques to diffuse potentially volatile situations and maintain a peaceful environment.
By successfully completing this comprehensive training, Security Guard candidates will emerge as competent professionals proficient in the areas mentioned below. They will be equipped with the knowledge, skills, and ethical framework necessary to provide effective security services, ensuring the safety and well-being of all individuals under their protection.
- Maintaining a visible and authoritative presence to deter criminal activity.
- Arresting individuals within the legal limits specified under the Criminal Code of Canada and Trespass to Property Act.
- Being aware of and respecting the rights and freedoms of individuals.
- Communicating effectively, both verbally and in writing, to convey information and report incidents.
- Presenting verbal and material evidence in court when required.
- Writing comprehensive and accurate reports detailing incidents, observations, and actions taken.
- Safeguarding evidence and securing crime/accident scenes to preserve the integrity of investigations.
- Conducting oneself appropriately and professionally when appearing in court as a witness.
- Directing traffic and ensuring the safe flow of vehicles as needed.
- Detecting and preventing thefts, acts of vandalism, and other criminal activities on the premises.
- Reporting and appropriately addressing perimeter protection systems, intrusion alarms, fire alarms, and other types of security alarms.
- Responding promptly and taking appropriate measures in various emergency situations, including medical emergencies, accidents, and security breaches.
- Responding to bomb threats and suspicious packages according to established safety protocols.
- Responding to and managing situations involving weapons emergencies to ensure safety and minimize risks.
- Responding to fire emergencies by following established fire safety procedures, assisting with evacuations, and taking measures to protect lives and property.
- Responding effectively to a range of other emergencies, such as natural disasters and security breaches.
- Fulfilling any additional duties and responsibilities required by specific security assignments or clients.
- Completion of this training equips security guards with the knowledge and skills necessary to maintain safety and security in various environments while upholding legal standards and respecting the rights of individuals.