Customer Service Training for Security Guards focuses on the ideals of a customer centric approach when it comes to performing your job. Being a security guard is not just about deterring and serving it is also about making sure that you maintain an environment free from emotional instability and turmoil. This course will dive in to the fundamentals of properly serving the customer, and how to maintain a customer centric approach in your verbal and non-verbal communication. Please keep in mind that this course is the prerequisite for Conflict Resolution for Security Guards course.
This course is divided in to 5-modules with numerous topics with in each module.
